Our Approach
Our goal is to be recognised as New Zealand's pre-eminent open source solutions provider through commitment to our company's approach and our achievements to date.
Openness
Catalyst is unique for an organisation with our size and range of services in that we have a long-held commitment to open standards and open source technologies. We are advocates of open technologies and philosophies and the benefits they can bring to our clients.
Our open consultative approach has given us the trust of, and involvement in, some of New Zealand's most highly regarded businesses.
Philosophically, Catalyst is averse to locking clients into our offerings, be that our skill sets, or any intellectual property we may bring to any project. We believe clients pay us for our expertise, not for the software components we may bring with us to use in development projects.
Knowledge transfer
We expect our clients to be more knowledgeable as a result of their involvement with our staff, and we expect to learn from this interaction too.
Innovation
Catalyst is fortunate in that we work with a wide variety of technologies and services in a diverse range of industries. Open source has been a key enabler in this. It has allowed us the freedom to experiment in services and technologies such as VOIP, video conferencing and mobility telephony. Our R&D programme has introduced us to new business sectors such as health, education, mobile games, online news, and hosting.
Continuous improvement
Continuous improvement is vital to Catalyst's success. We focus on improving our service delivery through:
- R&D - approx 20% of our effort is R&D related
- Peer reviews
- Re-use of pre-developed code / objects
- Mentoring / team leadership / internal knowledge transfer sessions
- IT industry group membership
- Feedback - internal and external
- Attracting and retaining a diverse and skilled group of people to our company.