Web accessibility audits: Auckland University of Technology

Explore how Auckland University of Technology (AUT) gained actionable insights into improving web accessibility through targeted audits by Catalyst.

Background

Auckland University of Technology(external link) (AUT), one of the largest universities in Aotearoa, New Zealand, is committed to creating an inclusive environment to support student success. As part of its Disability Action Plan 2024-2026(external link), AUT aims to enhance the digital accessibility of its core systems, ensuring accessibility for all AUT staff and students.

AUT logo block

Smiling headshot of Anna Nelson. She has short brown hair and wears glasses.

Pictured: Anna Nelson, Student Inclusion Manager, Disability at Auckland University of Technology.

Opportunity

To support this goal, AUT needed to partner with web accessibility experts who could:

  • identify how the critical functions of its core systems (AUT Web, AUT Library, and MyAUT) measure against Web Content Guidelines (WCAG) 2.2
  • define the scope of accessibility work required 
  • deliver clear, actionable recommendations to address accessibility issues.

Led by Anna Nelson, Student Inclusion Manager, Disability at Auckland University of Technology, AUT began searching for accessibility services.

Solution

After going to market, AUT selected Catalyst for its proven expertise in web accessibility. Together, they agreed to a targeted web accessibility audit of the three systems. A web accessibility audit removes guesswork by providing a clear understanding of how each element on a page measures against WCAG 2.2. The audit combines manual and automated testing, including how assistive technologies like screen readers interact with content. 

A laptop displaying a report displaying home page issues using an older version of the Catalyst site as an example. It identifies the issue with a screenshot and how to fix it in the code.

Pictured: A laptop displaying a report displaying home page issues using an older version of the Catalyst site as an example. It identifies the issue with a screenshot and how to fix it in the code.

Expert web accessibility insights

Each system was evaluated based on the main functionality that staff and students interact with. Catalyst provided AUT with:

  • A comprehensive audit report in both plain English and code
  • A backlog of accessibility tasks
  • Clear recommendations to guide implementation.

I felt well-informed by Catalyst’s web accessibility team, and this helped me to be confident in the process, and in the information that I fed back to the project working group.

- Anna Nelson, Student Inclusion Manager, Disability at Auckland University of Technology

As part of the process, Catalyst ran a focused session to answer any questions, help prioritise fixes, and shared that there are ways to improve accessibility beyond the code. For instance, content authors in the content management system can add alternative text, adjust colour contrast, or add captions to videos. 

AUT is now empowered with the findings to either action the changes themselves or outsource for support. 

An open laptop displaying the AUT website landing page.

Pictured: An open laptop displaying the AUT website landing page.

Results

For Anna, the audit experience was positive and empowering. She felt well-informed and confident in the process. 

Anna ensured that the results were shared with the broader university staff so more people would benefit from the outcomes. As a result, teams have already begun implementing the recommendations and noted how useful the audit findings were for their processes.

Need help with accessibility?

Our web accessibility experts at Catalyst are here to help. From audits and implementation to team training and best-practice guidance, our team partners with you to remove barriers, meet standards, and build a more inclusive web.

Request a free consult

Web accessibility resources

Additional credits: Dan Van Ammers | BA/UX/Accessibility Manager at Catalyst Return to Case studies

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