Terms and conditions

The Statement of Work or Service Level Agreement you sign with us tells you exactly what we’ll provide to you, and other key details you should know. Our Standard Terms apply to each Statement of Work and Service Level Agreement, regardless of the Services or Deliverables we’re providing.

Version 3.10 of our Standard Terms applies to any agreement entered into with us before 28 November 2024.

Catalyst Terms and Conditions v3.10 [PDF, 278 KB]

Version 4.0 of our Standard Terms applies to any agreement entered into with us on and from 29 November 2024.

Catalyst Terms and Conditions v4.0 [PDF, 481 KB]